Chris Taylor has been involved in the cleaning and restoration industry since the mid-1980s after serving in the Air Force as an aircraft mechanic. While in the service he attended the University of Arizona to obtain his A&P License. After leaving the service there were no positions available for aircraft mechanics, which led him to the cleaning and restoration industry. He has worked for privately owned companies, franchises, and also served as a trainer and supervisor before being promoted to Director of Education for a national franchise organization.
As the Director of Education, Chris developed a new collegiate-style training system including computer-based training, certification classes, and a career development path for technicians to take them from new hires to master technicians. He also initiated and facilitated the company’s transformation from offering only water extraction services to providing water damage restoration following accepted industry standards. Chris designed, built, and implemented their first ASD training facility and consulted with them after his resignation on their second facility as well as continuing to teach for them. Over the course of his career, Chris has trained thousands of students winning awards for his efforts in helping technicians and management to raise their level of productivity and professionalism.
Currently, Chris’ activities involve consultation with clients, third-party water damage file reviewing, working in the field, teaching courses, and spending time with family. Chris has served on multiple committees and boards including the IICRC Standards Committee and SCRT Board of Directors. He is the current IICRC S500 Committee Chairman. He holds MTC, MSR, MWR, and WLS designations and is an IICRC Approved Instructor in the categories of WRT, ASD, CCT, CMT, UFT, and LCT.
Chris is blessed with two wonderful children, a daughter who is a psychologist and a son who is attending ASU for business and accounting. He also has 3 stepsons by marriage who own their own businesses or work in the HVAC industry. His years of training and public speaking experience, coupled with vast field experience as everything from a cleaning/water damage technician to a CAT site administrator for large commercial water damage projects has given him a well-rounded ability to educate his students to become better and more efficient in their skill sets. As a technician, he received many awards for sales and customer service, which led to a very lucrative income. Chris includes those insights and customer service skills in his classes to give the students a greater chance of success for themselves and the companies they work for.